请英语高手帮忙将以下邮件翻译成英文，谢谢！
The same problem did not show up for a certain period since using the product which you have modified the abnormal issue. Now the same problem is showing up again. Please advice whether you are still executing the modified action which you have told us？
Due to staff's oversight, During package, the operator forget to put cardboard in carton, which led missing cardboard, as customer open the cartons.
This is an exception .
Improvement countermeasures: show the NG template as example, and give trainings to all package staff as well as to strengthen the packing specification.
I am very sorry, I think because my expression is not clear, so you did not know what I mean.
You know, in August this year is Andy in suppliers management. While he was responsible for the time, our factory is in use by your company provides products, found a large number of defective products. These products when Andy had sent a part for your confirmation, and you are confirmed to be caused because your factory.
After Andy has been in contact with your negotiation processing these bad matters (including buckle payment and refund or choose to use ).
But as you in June 13 in the message said, our company for your company's debt outstanding debt. Therefore need to wait until the debt is paid us, your company will provide the bad product contributions to our company.
Now the distance you say we plant arrears outstanding at that time too long, so I want to know if I have to pay your debts. If you have paid, so to please the expensive department provide the bad product donation form, because these products have processing for a long time.
Thank you.
Anna, how do you do,
I'm very sorry, I think because my expression is not too clear, so you just didn't know what I mean.
You know in August this year was Andy in responsible for supplier management. And as he is responsible for the period of time, our factory in use by your company products, found a large number of defective products. These defective product was Andy sent you a part to you confirm, and you can also confirm that because your factory causes.
Andy has been after consultation with you deal with these defective product matters (including button payment and refund or choose to use, etc.).
But as you in June 13 in mail said, our company for your company's credit is not paid off. Therefore need to wait until we will pay off the debt, your company will provide rejects donation list to my company.
Now distance you said our factory outstanding debts of that time had for a long time, so I want to know whether our company have been paid your company's credit. If you have already paid, then also want to please the expensive department to provide rejects the donation list, because these defective products have been waiting treatment for a long time.
Thank you!
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请英语高手帮忙将以下邮件翻译成英文,谢谢!
Anna, hello,I am very sorry, I think because my expression is not clear, so you did not know what I mean.You know, in August this year is Andy in suppliers management. While he was responsible for the time, our
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